Last updated: October 19, 2026
NOVARKI LLC ("we," "us," or "our") operates the AllergySnap™ mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your information when you use our App.
Our Privacy Commitment
AllergySnap™ is designed with privacy first. We believe that managing food allergies shouldn't require sacrificing your privacy. That's why:
- No account or registration is required to use the App
- Your allergen profile is stored only on your device
- We collect the minimum data needed to run and improve the App, and you can turn analytics off in Settings
- We never sell your data to third parties
Information We Collect
1. Your Allergen Profile and Reports
- Allergen Profile and Custom Allergens: The allergens you select and the custom allergens you add are stored only on your device. They are never sent to us automatically.
- Reports You Choose to Send: If you tap "Result looks wrong?" or otherwise report a scan to us, that report includes the scan's ingredient list, your allergen list (so we can reproduce the problem), app and device details, and your email address so we can reply. Sending a report is always your choice.
2. Automatically Collected Information
- Product Scans: When you scan a barcode or QR code, we send only the code number to a product database to retrieve ingredient information. We do not store your barcodes or scan history on our servers; your scan history is kept on your device.
- AI Photo Analysis: When you use photo scanning, the image is sent through our service to our AI provider (OpenAI) for ingredient analysis and is not retained after analysis.
- Usage Analytics and Crash Reports: We use Google Firebase to collect usage statistics and crash reports so we can find and fix problems. These include which features are used, scan outcomes as category codes (for example "safe", "warning", "danger", the scan type and the number of matches), and app crashes. They are tied to a random, pseudonymous app identifier — never to your name, email, allergen list, ingredient text, barcodes or photos. You can turn this off in the App: Settings → "Share Usage Analytics & Crash Reports". Turning it off takes full effect the next time you open the App; information recorded before you turned it off may still be sent.
- Offline Database: The US Government nutrition database is pre-loaded on your device. Looking up a product in it does not require a network request.
How We Use Information
We use the limited information we collect to:
- Provide allergen detection
- Retrieve product information from databases
- Analyze ingredients using AI when needed
- Find and fix bugs and improve the App's accuracy
- Respond to your reports and support requests
Data Storage and Security
- Local Storage: Your allergen profile, preferences and scan history are stored using iOS's secure local storage.
- No Cloud Sync: We do not sync your data to any cloud service.
- Encryption: All communication between the App and our services uses industry-standard encryption.
Third-Party Services
We use the following third-party services:
- US Government Nutrition Database: Official nutrition data stored locally on your device
- Community Product Database (Open Food Facts): Ingredient data for scanned barcodes (receives the barcode number only)
- OpenAI: Photo analysis of ingredient labels (images processed, not retained)
- Google Firebase (Analytics and Crashlytics): Usage statistics and crash reports tied to a pseudonymous app identifier — see "Usage Analytics and Crash Reports" above
- Apple App Store: App distribution and updates
Your Rights
You have the right to:
- Access: View your allergen profile anytime in the App
- Modify: Change your allergen selections at any time
- Delete: Remove the App and all local data by uninstalling it; ask us to delete anything you sent us by emailing support@allergysnap.app
- Opt Out of Analytics: Settings → "Share Usage Analytics & Crash Reports" in the App
Children's Privacy
The App does not require any personal information to function. We do not knowingly collect personal information from children under 13; if you believe a child has sent us a report, email us and we will delete it.
Data Retention
- On-device data: Retained until you delete the App
- Scan and photo requests: Not stored after processing
- Reports and support emails: Retained for customer-service purposes until you ask us to delete them
- Usage analytics and crash reports: Retained for product analysis in pseudonymous form
Your California Privacy Rights
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA). We do not sell or share personal information. The personal information we receive is limited to (a) what you send us when you contact us or report a scan — your email address and the report's contents — and (b) pseudonymous usage and crash data as described above. You can ask us to access or delete the information you sent by emailing support@allergysnap.app.
International Users
If you use AllergySnap from outside the United States, please note that data transmission is minimal and encrypted, and that the services above are operated in the United States. Your allergen profile is never sent automatically — see "Your Allergen Profile and Reports."
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at the above email address.